1. Shipping
Thanks for checking out our shipping information.
Please read this information carefully! Here at WOW we carry 2 main product lines to our range. We have the Arkart range of bristlebrush ornaments and the WOW Collection range of souvenirs and handicrafts.
Due to the fact that the Arkart range is exceptionally small and light, we offer our customers seperate shiiping information for the Arkart range.
Below you will find 2 table containing shipping information. The first table is for Arkart product ranges only, the second table is for the WOW Collection Ranges.
All items will be packaged
in order to protect the items during shipment. Items will be shipped
either using Australia Post or a reputable courier service. We offer a fixed shipping cost for anywhere in Australia depending on the value of the order.
| Shipping For ARKART BRISTLEBRUSH ORNAMENTS ONLY |
|---|
| Order Value | Freight |
| $0-$100 | $11 |
| $101-$250 | $22 |
| $251-$500 | $33 |
| $501-$1000 | $44 |
| $1000+ | FREE Shipping |
| International | P.O.A. |
| WOW Souvenir and Handicraft Postage |
Shipping and handling for WOW Collections Souvenir and handicraft lines will be calculated on a per order basis.
Once your order has been put together we will contact you with the best postage price that is available to us via our
courier services.
Wow Collection use the following courier services in order to get you the best price possible:
DHL
FEDEX
TNT
Australia Post
|
When shipping overseas we will supply a statement providing information on quarantine, any extra quarantine costs introduced by the destination country will be at the purchasers expense.
2. Returns
Any
items found to be faulty on arrival must be returned within 7 days for
a refund or exchange. All items returned must be accompanied by a
Returns Authority number, which can be obtained by calling 08 8398
1222. ArkArt will not refund/exchange for an incorrect choice.
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